STRIVING FOR SUSTAINABILITY This drive contains at least 30% post-consumer recycled materials by weight for eco-minded backup.
NATURE-FORWARD DESIGN Inspired by the natural world, these drives feature soft tones and a smooth design.
UNIVERSAL COMPATIBILITY Works with PC, Mac, and Chromebook, thanks to universal USB-C compatibility.
ON THE MOVE Lightweight design allows for easy portability to work, school, or wherever you need your files.
WARRANTY Enjoy peace of mind with our industry-leading warranty and Rescue Data Recovery Services.
Specification: Seagate Ultra Touch HDD 5TB External Hard Drive, USB-C Compatibility with PC, Mac, and Chromebook, 6month Dropbox and Mylio Included with 3yr…
Brand
Seagate
Hard Drive Size
5 TB
Colour
Pebble Grey
Form Factor
Portable
Item Height
23.1 Millimeters
Item Width
8 Centimeters
Product Dimensions
11.53 x 8 x 2.31 cm, 267 Grams
Item model number
STMA5000400
Processor Brand
intel
Manufacturer
Seagate Technology Limited. India Customer Care No: 18003092525
13 reviews for Seagate Ultra Touch HDD 5TB External Hard Drive, USB-C Compatibility with PC, Mac, and Chromebook, 6month Dropbox and Mylio Included with 3yr…
4.2out of 5
★★★★★
★★★★★
6
★★★★★
6
★★★★★
0
★★★★★
0
★★★★★
1
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★★★★★
Khushboo Nishad –
Was viele nicht wissen oder vergessen: vorab: 2 TB sind eigentlich nur 1.8 TB und 4 dann halt 3.6 TB. Hat was mit der Berechnung zu tun. Man bekommt nie eigentlich das, was draufsteht. Sollte man bedenken, wenn man sich für die Größe des Speichers entscheidet.
Die 2 TB sind schön klein und praktisch. Die Farbe weiß gefällt mir auch. Die Oberfläche ist matt. Habe mich dann aber doch für die 4 TB entschieden, weil 1,8 TB mir dann doch etwas zu wenig erschien, da ich ja nicht jedes Jahr was Neues kaufen will und es lange halten soll, bis es voll ist. Die 4TB, also 3,6TB, ist dicker und leider gräulich, obwohl es als weiß verkauft wird. Der Preis ist in Ordnung. Ist immer hin kein billiges China Unternehmen. Ist KEIN USB Anschluss. Wenn man nur einen normalen USB am PC hat, kann man es nicht mit dem mitgleiferten Kabel verwenden. USB-C ist nicht dasselbe. USB C ist wie bei neuen Samsung Handys z.B. Dafür braucht man auch am PC eine Buchse, sonst kann man es nicht anschließen. Die Datenübertragung vom Computer auf die Festplatte geht auch ganz fix. Bewertung bezieht sich auf den Preis von 112 Euro von Anfang Juli. Für UVP von 185 Euro hätte ich es nicht gekauft bzw. wesentlich mehr erwartet.
Von den Worten “nachhaltig” und “umweltfreundlich” sollte man sich nicht blenden lassen. Das Plastikgehäuse macht vielleicht 25% vom Produkt aus. Und von diesen 25% sind auch nur angeblich 30% aus recyceltem Plastik. Das wären ein paar Gramm und mehr nicht.
P.S. Jetzt sehe ich erst die Datenübertragungsrate, die ganz unten unter “mit ähnlichen Produkten vergleichen” angezeigt wird. Sind 5000 MB, also 5GB, was genauso wie die anderen Geräte ist, die in etwa genauso viel kosten. Hätte man oben in den Spezifikationen mit angeben sollen! Würde trotzdem dieses Gerät bevorzugen, da Seagate ein US Unternehmen ist und kein China Unternehmen. Wurde aber trotzdem in Thailand hergestellt laut Aufschrift auf Verpackung.
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Sven –
Avoid this company’s products if possible because their customer support is non-existent and if you have a fault with one of their products you won’t be able to get it fixed.
My experience with their abysmal service is as follows. I bought a Seagate Ultra Touch 2TB HDD on 4th July from Amazon to be used for Time Machine backups of my Macbook Air.
The product worked ok for a couple of weeks, but then the disc started powering down and disconnecting every time a backup was completed, creating an error message, with no drive shown in Explorer. It then reconnected each time the next backup started, leaving my screen full of error messages, especially after overnight backups. I checked the backups when the disc was connected and fortunately, they’d been recorded successfully.
I ran the Mac Disk Utility app and it said there were no faults on the HDD. I checked the Time Machine app and there are no settings for auto disconnect.
The only support service offered by Seagate on the contacts page on their website is a webchat facility. This is accompanied by a note that says “As of June 30, 2023 our support options have changed. Please take advantage of our online chat support for a faster response or self-help options listed below.”
A fast and supportive response from their team is vapourware based on my experience.
I contacted the webchat support service and after 30 minutes, and some tests with the agent, the cable shipped with the drive was identified as faulty.
The agent then said I was being transferred to a colleague who would read my transcript and continue the call. The second agent told me that the cable was out of warranty as it was over 90 days old, even though I registered the product on the 5th July 2023!
I had to provide proof of purchase, and after another 30 mins, the agent said that I was being transferred to another colleague. However, this time I was returned to the virtual assistant and had to connect to the webchat service again!
The third agent challenged that the cable needed replacing but finally accepted it was faulty. After 30 minutes, making 1½ hours in total on the call, he checked the accessory was in stock and typed “I have requested a sales order to provide you with a new USB cable, you should be contacted in the next 24 to 48 hours with an update to the next step”.
As I felt that the process had taken far too long, and had involved far too many agents, for such a trivial issue, I asked for the email address of their customer services department so I could make a complaint – and was told there was no email address, but I could leave a comment at the end of the chat!!!!
I then asked for the address of their Head Office and after being kept waiting for another 30 minutes, and therefore wasting 2 hours of my evening, the agent disconnected!
I’ve not heard anything from Seagate since the webchat, so I’ve had to buy a replacement cable from Amazon. This is the worst customer service I’ve ever experienced, and it feels like they’re defrauding unsuspecting customers. Their website says: “We honor our people’s craftsmanship, take great pride in successfully collaborating with our partners, and care deeply about our customers and their data.” The one thing they don’t do is care deeply about their customers so avoid buying their products if possible.
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★★★★★
srinavinapriya –
okish for the price
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★★★★★
Glenn (Uk) –
Verarbeitung äußerlich sehr gut 👍, die Festplatte funktioniert wie beschrieben, allerdings muss man aber zu bedenken geben, dass eine Haltbarkeit der Festplatte erst nach Monaten oder Jahren eigentlich bewerten kann
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Khushboo Nishad –
I recently got my hands on the Seagate Ultra Touch 2TB Portable External Hard Drive, and I couldn’t be happier with my purchase. This sleek and stylish device not only offers ample storage space but also comes with several impressive features. Firstly the drive was delivered by amazon with care and neither the drive nor the packaging were damaged.
First and foremost, the build quality of the Seagate Ultra Touch is exceptional. It feels sturdy and well-constructed, giving me confidence that it will withstand the rigors of daily use and travel. The premium materials used in its construction, particularly the white finish, add a touch of elegance, making it a stylish accessory to carry around.
The USB-C and USB 3.0 connectivity options are a game-changer. The USB-C port ensures lightning-fast data transfer speeds, while the USB 3.0 compatibility allows for seamless connections with a wide range of devices. I was amazed at how quickly I could transfer large files and backup my data without any hiccups.
One of the standout features is the inclusion of a 4-month Adobe Creative Cloud Photography Plan. This addition adds incredible value to the hard drive, especially for photographers or creative professionals who can make the most of the powerful editing tools and cloud storage offered by Adobe. I haven’t actually activated this but it’s a nice to have inclusion thar they didn’t need to put with the product.
Additionally, the 2-year Rescue Services included with the Seagate Ultra Touch provide peace of mind, knowing that my data is protected in case of any unexpected issues or accidents.
Another pleasant surprise was the lower than expected heat build-up during extended usage. The hard drive remained cool to the touch, even after hours of continuous operation. This reassured me that the device is designed to handle heavy workloads without compromising performance or safety.
In conclusion, the Seagate Ultra Touch 2TB Portable External Hard Drive is an excellent investment for anyone seeking reliable and high-speed storage solutions. Its impressive build quality, premium materials, USB 3 speeds, and thoughtful features like the Adobe Creative Cloud plan and Rescue Services make it a standout product in its category. Whether you’re a creative professional, a student, or simply need extra space I would definitely recommend this product. I would also add to get a case for it as bumps and knocks etc don’t do mechanical drives a world of good.
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Sven –
Excellent unit. Plug in one cable (supplied) and use immediately, power comes from USB. Got it on discount, $60 less than any other 5TB drive I could find.
Only minor complaints:, it uses wide USB3 on the drive (computer end is normal USB3) so next version should use update to USB-C. Also drive is only 5400rpm (as are most in this $$ range) so its not overly quick on read/write, so buy for storage and archive, not constant use.
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Vipul –
It’s very slim, good finish and color and the speed with which it transfers data is blazing high. If you are using old external hdd, it’s time to upgrade with this, will save a lot of time, also has great utility software for regular and frequent backups.
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Garima Sharma –
Hdd quality is good. Product perfectly received. Working good
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Vipul –
This product is very easy to use in any device …either in TV or Laptop…if it is not working…you can replace it through customer care service.. colour are good.. quality is fabulous
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Nikhil –
I purchased this product from Amazon and it got me 2-3 days to get it delivered to tier 3 city. The product was nicely packed and upon inboxing I got my HDD It has a good transfer speed and very light weight and compact so very easy to carry that The main point is price I compared it everywhere got best deal from Amazon on some sale you can also go for WD but the build quality from debate is very good also you get USB3.0 which is very good
Helpful(0)Unhelpful(0)You have already voted this
★★★★★
Bani Prasad Mishra –
Full 5 tb is not the storage. 4.56 GB is the storage. Not full 5gb.
Khushboo Nishad –
Was viele nicht wissen oder vergessen: vorab: 2 TB sind eigentlich nur 1.8 TB und 4 dann halt 3.6 TB. Hat was mit der Berechnung zu tun. Man bekommt nie eigentlich das, was draufsteht. Sollte man bedenken, wenn man sich für die Größe des Speichers entscheidet.
Die 2 TB sind schön klein und praktisch. Die Farbe weiß gefällt mir auch. Die Oberfläche ist matt. Habe mich dann aber doch für die 4 TB entschieden, weil 1,8 TB mir dann doch etwas zu wenig erschien, da ich ja nicht jedes Jahr was Neues kaufen will und es lange halten soll, bis es voll ist. Die 4TB, also 3,6TB, ist dicker und leider gräulich, obwohl es als weiß verkauft wird. Der Preis ist in Ordnung. Ist immer hin kein billiges China Unternehmen.
Ist KEIN USB Anschluss. Wenn man nur einen normalen USB am PC hat, kann man es nicht mit dem mitgleiferten Kabel verwenden. USB-C ist nicht dasselbe. USB C ist wie bei neuen Samsung Handys z.B. Dafür braucht man auch am PC eine Buchse, sonst kann man es nicht anschließen. Die Datenübertragung vom Computer auf die Festplatte geht auch ganz fix.
Bewertung bezieht sich auf den Preis von 112 Euro von Anfang Juli. Für UVP von 185 Euro hätte ich es nicht gekauft bzw. wesentlich mehr erwartet.
Von den Worten “nachhaltig” und “umweltfreundlich” sollte man sich nicht blenden lassen. Das Plastikgehäuse macht vielleicht 25% vom Produkt aus. Und von diesen 25% sind auch nur angeblich 30% aus recyceltem Plastik. Das wären ein paar Gramm und mehr nicht.
P.S. Jetzt sehe ich erst die Datenübertragungsrate, die ganz unten unter “mit ähnlichen Produkten vergleichen” angezeigt wird. Sind 5000 MB, also 5GB, was genauso wie die anderen Geräte ist, die in etwa genauso viel kosten. Hätte man oben in den Spezifikationen mit angeben sollen! Würde trotzdem dieses Gerät bevorzugen, da Seagate ein US Unternehmen ist und kein China Unternehmen. Wurde aber trotzdem in Thailand hergestellt laut Aufschrift auf Verpackung.
Sven –
Avoid this company’s products if possible because their customer support is non-existent and if you have a fault with one of their products you won’t be able to get it fixed.
My experience with their abysmal service is as follows. I bought a Seagate Ultra Touch 2TB HDD on 4th July from Amazon to be used for Time Machine backups of my Macbook Air.
The product worked ok for a couple of weeks, but then the disc started powering down and disconnecting every time a backup was completed, creating an error message, with no drive shown in Explorer. It then reconnected each time the next backup started, leaving my screen full of error messages, especially after overnight backups. I checked the backups when the disc was connected and fortunately, they’d been recorded successfully.
I ran the Mac Disk Utility app and it said there were no faults on the HDD. I checked the Time Machine app and there are no settings for auto disconnect.
The only support service offered by Seagate on the contacts page on their website is a webchat facility. This is accompanied by a note that says “As of June 30, 2023 our support options have changed. Please take advantage of our online chat support for a faster response or self-help options listed below.”
A fast and supportive response from their team is vapourware based on my experience.
I contacted the webchat support service and after 30 minutes, and some tests with the agent, the cable shipped with the drive was identified as faulty.
The agent then said I was being transferred to a colleague who would read my transcript and continue the call. The second agent told me that the cable was out of warranty as it was over 90 days old, even though I registered the product on the 5th July 2023!
I had to provide proof of purchase, and after another 30 mins, the agent said that I was being transferred to another colleague. However, this time I was returned to the virtual assistant and had to connect to the webchat service again!
The third agent challenged that the cable needed replacing but finally accepted it was faulty. After 30 minutes, making 1½ hours in total on the call, he checked the accessory was in stock and typed “I have requested a sales order to provide you with a new USB cable, you should be contacted in the next 24 to 48 hours with an update to the next step”.
As I felt that the process had taken far too long, and had involved far too many agents, for such a trivial issue, I asked for the email address of their customer services department so I could make a complaint – and was told there was no email address, but I could leave a comment at the end of the chat!!!!
I then asked for the address of their Head Office and after being kept waiting for another 30 minutes, and therefore wasting 2 hours of my evening, the agent disconnected!
I’ve not heard anything from Seagate since the webchat, so I’ve had to buy a replacement cable from Amazon. This is the worst customer service I’ve ever experienced, and it feels like they’re defrauding unsuspecting customers. Their website says: “We honor our people’s craftsmanship, take great pride in successfully collaborating with our partners, and care deeply about our customers and their data.” The one thing they don’t do is care deeply about their customers so avoid buying their products if possible.
srinavinapriya –
okish for the price
Glenn (Uk) –
Verarbeitung äußerlich sehr gut 👍, die Festplatte funktioniert wie beschrieben, allerdings muss man aber zu bedenken geben, dass eine Haltbarkeit der Festplatte erst nach Monaten oder Jahren eigentlich bewerten kann
Khushboo Nishad –
I recently got my hands on the Seagate Ultra Touch 2TB Portable External Hard Drive, and I couldn’t be happier with my purchase. This sleek and stylish device not only offers ample storage space but also comes with several impressive features.
Firstly the drive was delivered by amazon with care and neither the drive nor the packaging were damaged.
First and foremost, the build quality of the Seagate Ultra Touch is exceptional. It feels sturdy and well-constructed, giving me confidence that it will withstand the rigors of daily use and travel. The premium materials used in its construction, particularly the white finish, add a touch of elegance, making it a stylish accessory to carry around.
The USB-C and USB 3.0 connectivity options are a game-changer. The USB-C port ensures lightning-fast data transfer speeds, while the USB 3.0 compatibility allows for seamless connections with a wide range of devices. I was amazed at how quickly I could transfer large files and backup my data without any hiccups.
One of the standout features is the inclusion of a 4-month Adobe Creative Cloud Photography Plan. This addition adds incredible value to the hard drive, especially for photographers or creative professionals who can make the most of the powerful editing tools and cloud storage offered by Adobe.
I haven’t actually activated this but it’s a nice to have inclusion thar they didn’t need to put with the product.
Additionally, the 2-year Rescue Services included with the Seagate Ultra Touch provide peace of mind, knowing that my data is protected in case of any unexpected issues or accidents.
Another pleasant surprise was the lower than expected heat build-up during extended usage. The hard drive remained cool to the touch, even after hours of continuous operation. This reassured me that the device is designed to handle heavy workloads without compromising performance or safety.
In conclusion, the Seagate Ultra Touch 2TB Portable External Hard Drive is an excellent investment for anyone seeking reliable and high-speed storage solutions. Its impressive build quality, premium materials, USB 3 speeds, and thoughtful features like the Adobe Creative Cloud plan and Rescue Services make it a standout product in its category. Whether you’re a creative professional, a student, or simply need extra space I would definitely recommend this product. I would also add to get a case for it as bumps and knocks etc don’t do mechanical drives a world of good.
Sven –
Excellent unit. Plug in one cable (supplied) and use immediately, power comes from USB. Got it on discount, $60 less than any other 5TB drive I could find.
Only minor complaints:, it uses wide USB3 on the drive (computer end is normal USB3) so next version should use update to USB-C. Also drive is only 5400rpm (as are most in this $$ range) so its not overly quick on read/write, so buy for storage and archive, not constant use.
Vipul –
It’s very slim, good finish and color and the speed with which it transfers data is blazing high. If you are using old external hdd, it’s time to upgrade with this, will save a lot of time, also has great utility software for regular and frequent backups.
Garima Sharma –
Hdd quality is good. Product perfectly received. Working good
Vipul –
This product is very easy to use in any device …either in TV or Laptop…if it is not working…you can replace it through customer care service.. colour are good.. quality is fabulous
Nikhil –
I purchased this product from Amazon and it got me 2-3 days to get it delivered to tier 3 city.
The product was nicely packed and upon inboxing I got my HDD It has a good transfer speed and very light weight and compact so very easy to carry that
The main point is price I compared it everywhere got best deal from Amazon on some sale you can also go for WD but the build quality from debate is very good also you get USB3.0 which is very good
Bani Prasad Mishra –
Full 5 tb is not the storage. 4.56 GB is the storage. Not full 5gb.
Vishwanath H –
Good product
Shivakumar –
Like it portable and immediate rebooting.