Siempre he confiado en la marca ASUS y en la series TUF, pero esta ocacion he notado reduccion en la calidad esteticamente y de conectores (los materiales electricos vienen certificados y espero sean de calidad)
Tuve problemas al remover la primera vez el conector USB, tengo experiencia en ensamble, asi que en ningun momento se vio forzado el conector. Como pueden ver en la imagen no hay refuerzo en la mother para el conector.
Tambien note que las cubiertas para el backblate, chipset y VRM son de plastico de mala calidad, y ni siquiera el branding de TUF esta embebido, son estampas.
Solo recomiendo este producto si no busca añadidos esteticos comparado con la series ROG, incluso PRIME luce mejor ahora.
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★★★★★
Roger –
sooooo. i get this thing installed with a 13700k and my 280 AIO is struggling with 85C under heavy load.
turned off everything asus multi-core enhancement related, turned off intel adaptive boost. set the default level 1 power load back to intel spec. (really asus?)
set the v/f setting to typical. this is probably the most positively received & appreciated feature. I am not enough in the know to know if Intel is having issues or if its Asus, but that setting is straight forward undervolting with little fiddling or knowledge needed. just pick the next setting if i am crashing or bsod.
after all that, much better temps. 60 to 65C.
here is what is grinding my gears – what good are performance numbers for average consumers if their PC throttles/crash/BSOD? what does that do to your reputation when they finally determine… that by default you are roasting their cpu? you might argue … well its not their fault get better cooling.
would you as asus risk your reputation based on whether or not their average buyer has enough knowledge to know that asus will be roasting their cpu by default to buy a better cooling setup? no, if you were sane and had good QA goals you would not.
time will tell if i stick with this board. it seems pretty robust, i will give them that.
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★★★★★
Felipe Guizar Diaz –
My board arrive in very good shape and packing but have a hard time at the system time and date because the board arrives with worn out CMOS battery something that is not supossed to since they are usually long lasting also the Bord Bios are very old so I need to download and install the most recent one in order to install windows 11 maybe the one that I receive belongs to an old batch
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★★★★★
Ricardo –
Una plkaca que anda de lujo comos iempre la linea TUF cumpliendo todas las expectativas anda resuperbien y saca el jugo a cualquier procesador, mejor placa calidad precio, aparte del consumo que e suna placa de muy bajo consumo.
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★★★★★
happy customer –
ASUS support is essentially a bait-and-switch scam. I received the MB but was unable to get display output. None of the troubleshooting Q-lights were on, and even with RAM removed, no Q-lights illuminate. When I press the power button, the board Aura lights and power LED illuminate and the CPU fan turns on (powered by MB), so I know the power relay portion of the board is working. However, none of the USB ports have power, and there is (again) no display output – with or without a graphics card. I have a Core i7 13700k, which supports video output, so I should get display output either way. I tested the power supply and found all voltages and the PG output to be fine. Clearly, this board is a piece of junk.
Now for why I claim bait-and-switch: I contacted ASUS support and was asked to perform a number of troubleshooting tests. I did those and reported back the same day. A couple of days later, I was asked to check some other stuff. I did. A couple of days later, I was asked to do some of the stuff I had already done, I told them those test had been completed but I would do them again. This continued from April 4th to May 1st. I was asked to do the same things over and over. At one point, I got no response for 5 days and had to contact support again to continue the troubleshooting process.
After 3 weeks, I had enough. The latest was that I was supposed to once again check all the stuff I had already checked and, also, purchase a graphics card! A freaking graphics card! The motherboard can display video through its built-in HDMI and DP ports, as long as you have the correct CPU (and I do). I just wanted the motherboard to output video like it should. I have a graphics card, which did not help, of course. I am NOT going to purchase another non-returnable component for hundreds of dollars just to show that the obviously defective motherboard doesn’t work with a second graphics card. Absolute incompetence on ASUS’ side.
On May 1st, they finally admitted the MB was defective. I got instructions for a RMA, and was shocked to discover that the customer pays shipping and is required to assemble very specific packaging that most likely do not have on hand. In previous experiences with defective (and expensive) electronics, the manufacturer supplied packaging and a return shipping label. ASUS wants you to purchase $25 ground shipping with 3-7 day delivery time, $55 2nd day, or $60 overnight. Then they take a week or so to repair/replace, then they send it back, which probably takes a week. In the end, to get what you paid for, you have to wait 2 months and pay an extra $20-60! Making someone pay more to get what they were supposed to get for the advertised price is bait-and-switch. Making them wait 2 months, when the item is depreciating in value the whole time, adds insult to injury. And their troubleshooting process makes it impossible to return the item to Amazon inside the rather evil 30-day return window (I don’t know when the return window shrunk to 30 days – this is somewhat new). Also, beware the claims on the Amazon product Support page. They do not get replacement parts, as implied. They will help you contact the manufacturer – that’s all. Don’t get suckered like I did.
I would strongly recommend NOT purchasing any ASUS product on the off chance you need to deal with their support team. If you purchase a defective product, you will have to pay to get it fixed or repaired. And you will not get to use your product for so long – due to the ridiculously lengthy troubleshooting process – that your product will depreciate in value before you even get to use it. Bait. And. Switch.
ASUS should be ashamed for treating their customers this way. And Amazon should do better to prevent this type of abuse. Extending the return window when an item is defective out of the box seems like an easy way they could do so. But it took five agents arguing with me before I finally gave up and paid the $55 ransom – I mean “restocking” – fee. I don’t think it actually costs Amazon any more to restock after 30 days, but what do I know? I thought they would return the item to ASUS for a full refund. They are still selling the same item. It’s not like there’s a new model out and this one is obsolete…
Felipe Guizar Diaz –
Siempre he confiado en la marca ASUS y en la series TUF, pero esta ocacion he notado reduccion en la calidad esteticamente y de conectores (los materiales electricos vienen certificados y espero sean de calidad)
Tuve problemas al remover la primera vez el conector USB, tengo experiencia en ensamble, asi que en ningun momento se vio forzado el conector. Como pueden ver en la imagen no hay refuerzo en la mother para el conector.
Tambien note que las cubiertas para el backblate, chipset y VRM son de plastico de mala calidad, y ni siquiera el branding de TUF esta embebido, son estampas.
Solo recomiendo este producto si no busca añadidos esteticos comparado con la series ROG, incluso PRIME luce mejor ahora.
Roger –
sooooo. i get this thing installed with a 13700k and my 280 AIO is struggling with 85C under heavy load.
turned off everything asus multi-core enhancement related, turned off intel adaptive boost. set the default level 1 power load back to intel spec. (really asus?)
set the v/f setting to typical. this is probably the most positively received & appreciated feature. I am not enough in the know to know if Intel is having issues or if its Asus, but that setting is straight forward undervolting with little fiddling or knowledge needed. just pick the next setting if i am crashing or bsod.
after all that, much better temps. 60 to 65C.
here is what is grinding my gears – what good are performance numbers for average consumers if their PC throttles/crash/BSOD? what does that do to your reputation when they finally determine… that by default you are roasting their cpu? you might argue … well its not their fault get better cooling.
would you as asus risk your reputation based on whether or not their average buyer has enough knowledge to know that asus will be roasting their cpu by default to buy a better cooling setup? no, if you were sane and had good QA goals you would not.
time will tell if i stick with this board. it seems pretty robust, i will give them that.
Felipe Guizar Diaz –
My board arrive in very good shape and packing but have a hard time at the system time and date because the board arrives with worn out CMOS battery something that is not supossed to since they are usually long lasting also the Bord Bios are very old so I need to download and install the most recent one in order to install windows 11 maybe the one that I receive belongs to an old batch
Ricardo –
Una plkaca que anda de lujo comos iempre la linea TUF cumpliendo todas las expectativas anda resuperbien y saca el jugo a cualquier procesador, mejor placa calidad precio, aparte del consumo que e suna placa de muy bajo consumo.
happy customer –
ASUS support is essentially a bait-and-switch scam. I received the MB but was unable to get display output. None of the troubleshooting Q-lights were on, and even with RAM removed, no Q-lights illuminate. When I press the power button, the board Aura lights and power LED illuminate and the CPU fan turns on (powered by MB), so I know the power relay portion of the board is working. However, none of the USB ports have power, and there is (again) no display output – with or without a graphics card. I have a Core i7 13700k, which supports video output, so I should get display output either way. I tested the power supply and found all voltages and the PG output to be fine. Clearly, this board is a piece of junk.
Now for why I claim bait-and-switch:
I contacted ASUS support and was asked to perform a number of troubleshooting tests. I did those and reported back the same day. A couple of days later, I was asked to check some other stuff. I did. A couple of days later, I was asked to do some of the stuff I had already done, I told them those test had been completed but I would do them again. This continued from April 4th to May 1st. I was asked to do the same things over and over. At one point, I got no response for 5 days and had to contact support again to continue the troubleshooting process.
After 3 weeks, I had enough. The latest was that I was supposed to once again check all the stuff I had already checked and, also, purchase a graphics card! A freaking graphics card! The motherboard can display video through its built-in HDMI and DP ports, as long as you have the correct CPU (and I do). I just wanted the motherboard to output video like it should. I have a graphics card, which did not help, of course. I am NOT going to purchase another non-returnable component for hundreds of dollars just to show that the obviously defective motherboard doesn’t work with a second graphics card. Absolute incompetence on ASUS’ side.
On May 1st, they finally admitted the MB was defective. I got instructions for a RMA, and was shocked to discover that the customer pays shipping and is required to assemble very specific packaging that most likely do not have on hand. In previous experiences with defective (and expensive) electronics, the manufacturer supplied packaging and a return shipping label. ASUS wants you to purchase $25 ground shipping with 3-7 day delivery time, $55 2nd day, or $60 overnight. Then they take a week or so to repair/replace, then they send it back, which probably takes a week. In the end, to get what you paid for, you have to wait 2 months and pay an extra $20-60! Making someone pay more to get what they were supposed to get for the advertised price is bait-and-switch. Making them wait 2 months, when the item is depreciating in value the whole time, adds insult to injury. And their troubleshooting process makes it impossible to return the item to Amazon inside the rather evil 30-day return window (I don’t know when the return window shrunk to 30 days – this is somewhat new). Also, beware the claims on the Amazon product Support page. They do not get replacement parts, as implied. They will help you contact the manufacturer – that’s all. Don’t get suckered like I did.
I would strongly recommend NOT purchasing any ASUS product on the off chance you need to deal with their support team. If you purchase a defective product, you will have to pay to get it fixed or repaired. And you will not get to use your product for so long – due to the ridiculously lengthy troubleshooting process – that your product will depreciate in value before you even get to use it. Bait. And. Switch.
ASUS should be ashamed for treating their customers this way. And Amazon should do better to prevent this type of abuse. Extending the return window when an item is defective out of the box seems like an easy way they could do so. But it took five agents arguing with me before I finally gave up and paid the $55 ransom – I mean “restocking” – fee. I don’t think it actually costs Amazon any more to restock after 30 days, but what do I know? I thought they would return the item to ASUS for a full refund. They are still selling the same item. It’s not like there’s a new model out and this one is obsolete…